Neptune Resort Mermaid Beach Exterior photoNeptune Resort Mermaid Beach Exterior photoNeptune Resort Mermaid Beach Exterior photo

Neptune Resort, Mermaid Beach

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Check rooms and rates
From$220 /night
Check-in
12Aug
Check-out
13Aug
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

32 Surf Parade, Mermaid Beach, 4218
-
Near the beach
Great
8.6
8.9
/10
4.2
4.3
/5

Neptune Resort offers 4-star accommodations featuring fully self-contained 1, 2, and 3 bedroom apartments, many with ocean views. This Mermaid Beach hotel includes a gym, heated swimming pools, and a café, along with easy access to shopping and dining options.

Rooms & Amenities

The Neptune Resort provides a selection of spacious, self-contained apartments equipped with full kitchens, laundry facilities, and plush king-size beds. Guests can enjoy ocean views from private balconies in many of the apartments. In total, the resort features 115 well-appointed accommodations ideal for families and couples seeking comfort.

Dining & Nearby Options

On-site dining is available at Tom's Café, which serves breakfast and lunch daily. Within 500 meters, guests can explore award-winning restaurants and cafés, including options for international cuisine and local dishes. Dining establishments vary from casual eateries to upscale dining.

Leisure & Activities

Leisure facilities at Neptune Resort include a fully equipped gym, a sauna, tennis court, and seasonally heated swimming pools. Additionally, guests can access nearby Kurrawa Beach for swimming and BBQ spots in the parklands. A tour desk is available to assist with tickets to popular Gold Coast theme parks such as Movie World and Sea World.

Location & Transportation

Neptune Resort has ideal access to local transport options, including the Gold Coast Light Rail and bus services. The resort is located just 300 meters from the beach, 200 meters from the Pacific Fair Shopping Centre, and within walking distance of The Star Casino and Gold Coast Convention Centre. This positioning offers convenience for guests wanting to explore Broadbeach.

Must-do experiences

  • Visit Burleigh Heads National Park for stunning coastal views.
  • Try the fish tacos at Burleigh Pavilion for a local favorite.
  • Explore the vibrant Miami Marketta for food and live music.
  • Stroll the Mermaid Beach foreshore at sunset for breathtaking sights.
  • Check out the Gold Coast Arts Centre for local cultural events.

Select your room type

Neptune Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • 1 Bedroom Apartment
    2 persons
    70 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • 2 Bedroom Ocean View Penthouse
    2 persons
    90 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • 2 Bedroom Apartment
    2 persons
    85 sq. feet
    2 Single beds
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
August 2026 - August 2027
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Choose dates to see prices
Check-in/ Check-out

Facilities

Neptune Resort offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Security
  • Luggage storage
  • Lift
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Tours/Ticket assistance

Dining

  • Outdoor dining area

Business

  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Garden area
  • BBQ facilities
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Location

32 Surf Parade, Mermaid Beach, 4218
Explore Mermaid Beach
Explore the Gold Coast
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
The Star Gold Coast
The Star Gold Coast
8 minutes' walk
This luxury resort features a casino, world-class dining, and vibrant entertainment options for adults.
Gold Coast Convention and Exhibition Centre
Gold Coast Convention and Exhibition Centre
10 minutes' walk
A significant venue for conferences and exhibitions, hosting various events year-round and offering guided tours.
Pacific Fair Shopping Centre
Pacific Fair Shopping Centre
5 minutes' walk
One of Australia's largest shopping centers with a mix of high-end boutiques and popular brands along with dining options.
Broadbeach
Broadbeach
5 minutes' walk
Famous for its golden sands and beachfront activities, ideal for sunbathing, swimming, and picturesque sunsets.
Go Ballooning
10 minutes' walk
Hot air ballooning offering breathtaking views of the Gold Coast at sunrise, with bookings available online.
Rotary Carousel Broadbeach
Rotary Carousel Broadbeach
10 minutes' walk
A family-friendly carousel featuring beautiful art and rides, perfect for kids and those seeking nostalgic fun.
Hideaway Kitchen and Bar
2 minutes' walk
A casual spot featuring modern Australian cuisine with a focus on fresh, local ingredients and craft cocktails.
The Beach Hotel
3 minutes' walk
A lively beachfront bar offering a relaxed vibe with seafood specialties and live music on weekends.
Dracula's Cabaret Gold Coast
4 minutes' walk
This unique venue provides an all-ages cabaret experience with elaborate shows that blend comedy, music, and dine-in service.
19 Karen Contemporary Artspace
19 Karen Contemporary Artspace
10 minutes' walk
An art gallery showcasing contemporary artworks from both local and international artists, hosting regular exhibitions.
Getting around
  • City Centre
    Mermaid Beach 15 min  ·  4000 ft
  • Airports
    Gold Coast (OOL) 28 min  ·  11.5 mi
    Brisbane (BNE) 138 min  ·  57.1 mi
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Property information and rules
Check-in
from 14:00-17:00
Check-out
from 08:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Number of rooms:
51
Former name
BreakFree Neptune

Reviews and Ratings

Feedback about Neptune Resort from previous guests about their experience.
Review score
Based on 409 verified reviews
8.5 /10
Great
90 %
Recommend
Breakfast
7.5/10
Cleanliness
8.8/10
Comfort
8.8/10
Facilities
8.7/10
Free WiFi
8.7/10
Location
9.4/10
Paid Wi-Fi
7.5/10
Staff
9.1/10
Value for money
8.8/10
Pros
Comfortable apartment
Convenient location
Free parking
Clean facilities
Friendly staff
Cons
Uncomfortable beds
Outdated facilities
Stale smell
Guest reviews
based on 761 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Neptune Resort
What are the check-in and check-out times at Neptune Resort?
Check-in is at 14:00 and check-out is by 10:00.
How far is Neptune Resort from Coolangatta Airport?
The resort is 25 km from Coolangatta Airport, which takes approximately 25 minutes by car.
What facilities does Neptune Resort offer for relaxation?
Facilities include a hot tub, swimming pool, steam room, and tennis court.
Is there free parking available at Neptune Resort?
Free on-site parking is available for guests.
What dining options are available at Neptune Resort?
Tom's Cafe serves breakfast and lunch daily, and there is a BBQ area for casual outdoor meals.
What room amenities can guests expect at Neptune Resort?
Rooms feature air conditioning, a flat-screen TV, laundry facilities, and balconies with views of the Pacific Ocean.
How far is Neptune Resort from The Star Casino?
The Star Casino is a 1 km walk from the resort, approximately 10 minutes.
What activities are available nearby Neptune Resort?
Nearby activities include access to the beach, surfing, and theme parks such as Dreamworld and Wet 'n' Wild Water World.
Is internet access provided at Neptune Resort?
Free high-speed Wi-Fi is available in each room.
Are there restaurants close to Neptune Resort?
Nearby restaurants include The Peacock Inn Chinese Restaurant (0.3 km) and Valentinos (0.5 km).
Can guests access public transport from Neptune Resort?
The Surf Pde at Broadbeach Mall bus stop is within a short walking distance from the resort.

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